procurement.exe
4 Real Scenarios

Procurement, Quoting & Provisioning

Your techs spend hours logging into distributor portals, building quotes, chasing approvals, and configuring devices. Rallied handles the entire flow — from “I need a laptop” to zero-touch deployment.

How procurement works today

  • Client emails “I need a laptop”
  • Tech logs into distributor portal
  • Searches for the right SKU
  • Checks stock and pricing
  • Builds quote in PSA
  • Emails quote for approval
  • Waits. Follows up. Waits again.
  • Places order before 4pm cutoff
  • Creates provisioning ticket

How it works with Rallied

  • Client sends a message or email
  • Rallied checks specs, stock, and pricing
  • Builds and sends quote for approval
  • Places order on approval
  • Provisions device on arrival

9 steps become 5. Zero portal logins. Zero missed cutoffs.

01 Hardware Quote — Client Emails “I Need a Laptop”
Before Rallied
  • Tech reads client email
  • Logs into TD Synnex portal
  • Logs into Ingram Micro portal
  • Logs into D&H portal
  • Searches each for matching specs
  • Compares prices in a spreadsheet
  • Builds quote in PSA
  • Emails quote to client
  • Follows up when no reply
  • Places order before 4pm cutoff
  • Creates provisioning ticket
~45–60 min of tech time
After Rallied
  • Client sends email
  • Rallied checks 3 distributors in parallel
  • Builds and sends quote with top options
  • Client replies “Approve”
  • Order placed, provisioning ticket created
90 seconds. Zero tech time.
Xperteks › Procurement NEW
XPT-3401 New laptop for incoming marketing manager

Hey — we have a new marketing manager starting March 10th. She's going to need a laptop. Something with decent specs, she'll be running Adobe Creative Cloud and a bunch of browser tabs. Budget around $1,500. Can you get me a quote?

— Janet Liu (janet@acmecapital.com), via Email, 3 min ago
Activity
R
Rallied Internal Note
Parsed request: laptop for creative work, ~$1,500 budget. Checking distributor portals…

TD Synnex: HP EliteBook 860 G11 (i7, 32GB, 512GB) — $1,289. In stock, 47 units.
Ingram Micro: Dell Latitude 7450 (i7, 32GB, 512GB) — $1,342. In stock, 23 units.
Ingram Micro: Lenovo ThinkPad T16 Gen 3 (i7, 32GB, 512GB) — $1,195. In stock, 8 units.

All three meet the spec requirements for Adobe CC. Building quote with top 2 options (HP and Dell, best stock availability). just now
R
Rallied
Hi Janet — here are two options that fit the specs and budget:

Option A: HP EliteBook 860 G11 — i7, 32GB RAM, 512GB SSD — $1,289 + $175 setup/config = $1,464 total
Option B: Dell Latitude 7450 — i7, 32GB RAM, 512GB SSD — $1,342 + $175 setup/config = $1,517 total

Both are in stock for next-day delivery. If you approve by 4pm today, we can have it configured and ready by March 7th. Want me to go ahead with either? just now
J
Janet Liu
Let's go with the HP. Approve. 22 min later
Rallied
Order placed with TD Synnex — HP EliteBook 860 G11, PO #XPT-89412. Expected delivery: March 6th. I'll create the provisioning ticket automatically when it arrives. Invoice sent to janet@acmecapital.com. just now · 3 distributor portals checked, quote built in 90 seconds
Assignee
PriorityMedium
ReporterJanet Liu
ClientAcme Capital
TypeProcurement
SourceEmail
02 License Procurement — “I Need an Adobe License”
Before Rallied
  • Tech reads Teams message
  • Opens Microsoft 365 admin center
  • Checks available licenses and plans
  • Looks up who the user’s manager is
  • Sends approval email to manager
  • Waits for reply
  • Goes back to admin center
  • Assigns license manually
  • Messages user with instructions
~20–30 min + wait time
After Rallied
  • User asks in Teams
  • Rallied checks availability and pricing
  • Sends approval request to manager
  • Assigns license on approval
  • Notifies user with setup instructions
Under 1 minute. Zero tech time.
acme-it-support Teams
M
Mike Torres 10:14 AM
hey can I get a Microsoft Visio license? need it for the network diagrams project
R
Rallied Bot 10:14 AM
Let me check that for you.

Visio Plan 2 (desktop + web): $15/user/month
• Current licenses: 4 of 5 assigned
• Your org has 1 available seat

I'll need approval from your manager to assign it. That's David Kim, right?
M
Mike Torres 10:15 AM
yep that's him
R
Rallied Bot 10:15 AM
Sent approval request to David Kim. I'll assign the license as soon as he approves.
15 minutes later
R
Rallied Bot 10:31 AM
David approved it. Visio Plan 2 is now assigned to your account. You can download the desktop app from office.com/myaccount or use it in your browser right away.
03 Bulk Order — 12 Laptops, Best Price Wins
Xperteks › Procurement NEW
XPT-3418 Need 12 laptops for new office buildout — same specs as last batch

We're opening a satellite office in April. Going to need 12 laptops, same spec as the last batch you ordered for us (the ThinkPads). Can you get me pricing? Need them by April 1st.

— Carlos Reyes (creyes@meridianlaw.com), via Email, 8 min ago
Activity
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Rallied Internal Note
Looked up last Meridian Law laptop order: XPT-3289 (Jan 2026) — Lenovo ThinkPad T16 Gen 3, i7-1365U, 16GB, 512GB SSD.

Checking all 3 distributors for qty 12…

TD Synnex: $1,195/unit × 12 = $14,340. 8 in stock, 4 on backorder (ETA Mar 18).
Ingram Micro: $1,152/unit × 12 = $13,824. 15 in stock. Ships same day.
D&H: $1,178/unit × 12 = $14,136. 12 in stock. Ships same day.

Best option: Ingram Micro. Lowest price, full stock, ships today. Saving $516 vs TD Synnex. just now
R
Rallied
Hi Carlos — same ThinkPad T16 Gen 3 as last time. Best pricing for 12 units:

$1,152/unit × 12 = $13,824 (hardware)
+ $175/unit × 12 = $2,100 (setup & config)
Total: $15,924

All 12 in stock at Ingram Micro, ships same day. We can have them configured and delivered by March 28th — ahead of your April 1st deadline. Approve to proceed? just now
C
Carlos Reyes
Approved. Go ahead and order. 1 hour later
Rallied
Order placed with Ingram Micro — 12x Lenovo ThinkPad T16 Gen 3, PO #XPT-89430. Expected delivery: March 21st. I'll create 12 provisioning tickets when they arrive with the Meridian Law standard image. just now · $516 saved vs next-cheapest distributor
Assignee
PriorityHigh
ReporterCarlos Reyes
ClientMeridian Law Group
TypeProcurement
SourceEmail
04 Zero-Touch Device Provisioning
Before Rallied
  • Someone notices hardware arrived
  • Tech opens PSA, creates provisioning ticket
  • Looks up client’s standard image
  • Enrolls device in Intune manually
  • Joins device to Entra ID
  • Installs RMM agent (Datto)
  • Installs security agent (CrowdStrike)
  • Assigns M365 and app licenses
  • Enables BitLocker, escrows key
  • Verifies each tool is reporting
  • Notifies client, schedules delivery
~2–3 hours of tech time
After Rallied
  • Hardware delivery triggers ticket automatically
  • Rallied enrolls device in Intune + Entra ID
  • Deploys RMM, security, and apps
  • Assigns all licenses
  • Verifies every agent is healthy
  • Notifies client, queues welcome email
25 minutes. Zero tech hours.
Xperteks › Provisioning NEW
XPT-3445 [Auto] Hardware received — HP EliteBook 860 G11 for Acme Capital (Janet Liu)

Hardware delivery confirmed for PO #XPT-89412. Linked to procurement ticket XPT-3401. Device: HP EliteBook 860 G11, S/N: 5CG4201RKT. Assigned to: Janet Liu’s new hire (Marketing Manager, start date March 10).

— Rallied (automated), just now
Activity
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Rallied Internal Note
Starting zero-touch provisioning for Acme Capital standard image…

✓ Intune: Device enrolled, Autopilot profile assigned
✓ Entra ID: User account linked
✓ Datto RMM: Agent deploying, monitoring policy applied
✓ CrowdStrike: Sensor deploying
✓ M365: Business Standard license assigned
✓ Adobe CC: License assigned via browser agent (17/20 seats) just now
R
Rallied Internal Note
All agents reporting healthy. Deployment verification:

• Datto RMM: Online, 14 policies applied ✓
• CrowdStrike: Sensor active, prevention mode ✓
• Intune: Compliant, all apps installed ✓
• BitLocker: Enabled, key escrowed to Entra ✓ 25 min later
Rallied
Device fully provisioned and verified. Ship-ready for Acme Capital new hire (start date: March 10). Notified Janet Liu that the laptop is ready. Welcome email with setup instructions queued for March 10 at 8am. just now · 6 systems configured, 0 tech hours
Assignee
PriorityMedium
Linked POXPT-89412
ClientAcme Capital
TypeProvisioning
SourceAuto-created

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