Building Secure Self-Service AI with Traceless and Rallied

Thursday October 8, 2026 3:00 PM ET · 12:00 PM PT

At most MSPs, password resets and access requests still go through a technician. Social engineering and AI impersonation target the help desk, the largest attack surface most businesses have.

Join Eric Gurley, who runs Cyber Solutions, as he shows the setup that let him hand those tickets to an AI agent. Traceless verifies the person before anything sensitive goes through, and Rallied resolves the request inside his PSA.