Atera pricing in 2026: what MSPs actually pay
Atera pricing for MSPs is $129, $159 or $209 per technician per month on annual billing for the Pro, Growth and Power plans, or $139, $189 and $249 billed monthly, with a custom-priced top tier. Every plan covers unlimited endpoints, and since June 1, 2026 AI Copilot is included at no extra cost.
Atera also sells a separate set of IT department plans (Professional, Expert, Master and Enterprise) at $149 to $219 per technician on annual billing. Many third-party guides, and the earlier version of this post, quote those numbers to MSPs. This post covers both price lists, the add-ons that sit outside them, and how the bill builds up for a 3, 5 and 10 tech shop.
TL;DR
Atera's per-technician model still favors MSPs with lots of devices and small teams, and the 2026 changes made it cheaper, because AI Copilot used to be a $95/tech add-on and is now in every plan. An MSP should price the MSP plans, where Growth at $159/tech is the practical floor if you manage any Mac or Linux devices, since Pro covers Windows only. A 5-tech shop on Growth pays 5 x $159 a month on annual billing, with no Copilot line on the bill. Network Discovery is still a separate add-on on most plans.
How Atera's per-technician pricing works
Most RMM platforms charge per endpoint or per agent, so your platform bill grows every time you sign a client with a few hundred devices. Atera bills per technician instead, and its support article on the pricing model says a technician can support an unlimited number of customers with an unlimited number of devices. Atera says it is trusted by over 13K brands and lists 6M devices under management, so the model has been tested at scale.
The detail that catches people is who counts as a technician. The same support article says anyone who needs access to the Atera console needs a technician license, regardless of role, so your dispatcher, service manager and the owner who checks reports all take paid seats. Motadata's 2026 guide notes there is no view-only or read-only license tier.
Per-tech pricing is not always cheaper. If one tech manages only 50 endpoints, a per-device competitor might beat it. For the usual MSP pattern of a small, experienced team managing many endpoints, it works in your favor. Our post on endpoint-to-technician ratios has the benchmarks if you want to check where your shop sits.
Atera MSP pricing: Pro, Growth and Power
Atera's MSP pricing page lists three published plans and a custom-priced top tier. Every plan includes AI Copilot, ticketing and helpdesk, classic reports, IT automations and 24/7 chat support.
| Feature | Pro | Growth | Power |
|---|---|---|---|
| Annual price (per tech/mo) | $129 | $159 | $209 |
| Monthly billing price | $139 | $189 | $249 |
| Operating systems | Windows | Windows, Mac, Linux | Windows, Mac, Linux |
| Splashtop sessions | Up to 2 concurrent | Unlimited | Unlimited |
| AnyDesk remote access | No | Yes | Yes |
| Preset reports | Classic only | 11 | 11 |
| Custom reports | No | No | Up to 10 |
| Custom support addresses | Up to 5 | Up to 10 | Unlimited |
| Custom asset types | Not listed | Up to 5 | Up to 20 |
| File transfer/month | File view only | 15 GB | 50 GB |
| Audit log retention | 1 month | 6 months | 12 months |
| QuickBooks Online and Xero | No | Yes | Yes |
| Contracts, invoicing, SLAs, API | Yes | Yes | Yes |
The step from Pro to Growth costs $30/tech/month on annual billing and buys Mac and Linux support, unlimited Splashtop, AnyDesk, 11 preset reports and accounting integrations. Any MSP with a single Mac client ends up on Growth, which is why Atera labels it the most popular plan. If you are weighing the two remote tools, our Splashtop vs AnyDesk comparison covers the differences.
Power costs $209 per tech against Growth's $159 and adds up to 10 custom reports, 12 months of audit logs and unlimited branded support addresses. Atera's MSP pricing page calls the top tier Superpower and prices it through sales. It adds SSO, Network Discovery, unlimited custom reports, 7-year audit log retention and a HIPAA BAA.
Atera IT department pricing: Professional, Expert, Master, Enterprise
Atera's IT department pricing page is for internal IT teams. It matters to MSPs mainly because it is the page most guides quote, and because a co-managed client's internal team would buy from it. All four plans include Windows, Mac and Linux support and AI Copilot.
| Feature | Professional | Expert | Master | Enterprise |
|---|---|---|---|---|
| Annual price (per tech/mo) | $149 | $189 | $219 | Custom |
| Monthly billing price | $169 | $229 | $269 | Custom |
| Remote monitoring, patching, automation | Yes | Yes | Yes | Yes |
| Splashtop sessions | Up to 2 concurrent | Unlimited | Unlimited | Unlimited |
| AnyDesk remote access | No | Yes | Yes | Yes |
| Ticket auto-tagging | No | Yes | Yes | Yes |
| File transfer/month | 15 GB | 50 GB | 80 GB | 100 GB |
| Custom asset types | Not listed | Up to 5 | Up to 20 | Unlimited |
| Custom support addresses | 1 | 2 | Unlimited | Unlimited |
| Reports | Classic | 11 preset | Up to 10 custom | Unlimited custom |
| Audit log retention | 1 month | 6 months | 12 months | 7 years |
| Data recovery | No | No | Yes | Yes |
| Azure AD | Integration | Integration | Integration | Continuous sync |
| SSO | No | No | No | Yes |
| Private software repository | No | No | No | Yes |
| Network Discovery | Add-on | Add-on | Add-on | Included |
| HIPAA BAA and 99.9% SLA | No | No | No | Yes |
Professional, Expert and Master run the same monitoring and patching engine. The tiers differ on reporting, audit retention, remote session limits and asset capacity. Going from Professional to Expert costs $40/tech/month and buys unlimited Splashtop, AnyDesk and the preset reports.
What every Atera plan includes
Across both price lists, the baseline covers:
- AI Copilot
- Ticketing with an end-user portal
- Remote monitoring and alerts
- Patch management
- IT automation and scripting
- Software management through Chocolatey, Homebrew and WinGet
- Classic reports
- Azure AD integration and the iOS and Android mobile app
- 24/7 chat support
That is a full RMM and ticketing stack in the cheapest tier. Patch management, which Atera says runs at a 97% success rate, comes standard in Pro and Professional, where some competitors hold advanced patching for higher tiers.
Atera add-ons and what costs extra
AI Copilot: now included
Until mid-2026, AI Copilot was a $95/month per technician add-on. Atera's support documentation now says every plan includes it at no additional cost, effective June 1, 2026. Copilot helps techs summarize tickets, generate scripts, draft knowledge base articles and automate routine work.
SWNS Media Group's IT lead describes the script generator this way in Atera's customer story: "It just writes the script for me, and that may have taken me 30 minutes of Googling to come up with that. It's taken me 30 seconds to type it in."
Atera describes Copilot as technician-facing, so it speeds up the tech without taking the ticket off their plate. Your tech still reads the suggestion and runs the fix.
Network Discovery: $29/month per technician
Network Discovery scans your networks, finds unmanaged devices and brings discovered endpoints into Atera. Atera's pricing pages list it as an add-on available on all plans. It is included in Enterprise on the IT department price list and in Superpower on the MSP price list.
Work from Home and marketplace tools
Work from Home, which lets end users reach their work devices without a VPN, is $5/month per end user on Atera's MSP pricing page. Third-party security and backup products from Atera's marketplace carry their own charges, and the same page lists a starting price for each one.
What MSPs actually pay for Atera: worked examples
Per-technician pricing is simple until you multiply it out. Here is how the bill builds up for three MSP configurations on the MSP plans with annual billing, now that Copilot costs nothing extra. Multiply each monthly figure by 12 for the annual commitment.
3-tech MSP, Growth plan
- Growth: 3 x $159 per tech per month
- No Copilot line, since it is included
5-tech MSP, Growth plan + Network Discovery
- Growth: 5 x $159 per tech per month
- Network Discovery: 5 x $29 = $145/mo
10-tech MSP, Power plan
- Power: 10 x $209 per tech per month
The chart below shows the old pricing, when Copilot was a paid add-on. Since June 2026 that Copilot bar is zero on every plan.
For comparison, a 5-tech team on the IT department Expert plan pays 5 x $189 = $945/month. Under the old pricing, the same team with Copilot paid $1,420/month, so the Copilot change alone cut that bill by a third.
Annual billing saves real money over month-to-month. Growth runs $189 monthly versus $159 annually, a $30/tech/month gap on every seat. On Power the gap is $40/tech/month, or $480 per tech per year. Annual billing locks the term, so a shop expecting headcount changes may pay the monthly premium for flexibility.
Some third-party guides list different monthly prices than Atera does, so check the vendor pages before you budget. If you are comparing platforms, our breakdowns of SuperOps pricing, NinjaOne pricing and Datto RMM pricing use the same worked-example format.
How Atera's AI layers fit together
Atera markets two AI products and they are easy to conflate.
AI Copilot is the assistant now bundled into every plan. It gives your techs faster diagnostics, scripts and ticket summaries, and your techs still resolve the tickets.
Robin is what Atera calls a patented AI agent that fixes device and cloud issues autonomously for every employee. Atera describes it taking the request, verifying the user, taking approved actions on the device, network or cloud, routing approvals when required, and confirming the fix. Robin does not appear on any of the published plan cards for MSPs or IT departments, and Atera's homepage routes it through a demo request, so budget for it separately and ask Atera what it costs.
Knowing which layer handles which problem matters for budget planning. If your pain is tech speed on complex tickets, Copilot now comes free with the plan. If your pain is the volume of password resets, unlocks and onboarding requests sitting in ConnectWise, HaloPSA or Autotask, you need something that works the ticket in the PSA where it lives.
G2 reviews and community sentiment on Atera
Atera holds 4.6/5 stars on G2 from 1,281 reviews, with 80% five-star, 16% four-star and almost no one leaving one or two stars.
The strongest praise lands on consolidation and ease of deployment. Users switching from ConnectWise or Datto describe Atera as more modern and easier to get running. The common critiques are that the integration library is narrower than older platforms, though Atera's integrations page shows it growing, and that reporting customization is limited on lower tiers, which matches the pricing tables above.
Reddit's r/msp tracks with this. Users like the per-technician model and Atera's AI direction, with realistic expectations about how mature the platform is next to older tools. Our full Atera review goes deeper on these themes.
"Atera is instrumental in allowing Trapp Technology to deliver world-class IT solutions to over 2500 clients." - Shawn Davidson, President, Trapp Technology
Which Atera plan fits your MSP
Pro ($129/tech/mo) fits a solo tech or two-person shop with Windows-only clients. The 2-session Splashtop limit bites as soon as you are remediating across several clients at once, and the lack of Mac support rules it out for most mixed fleets.
Growth ($159/tech/mo) is the default for most 3 to 10 tech shops. Mac and Linux support, unlimited Splashtop, AnyDesk, preset reports, 6 months of audit logs and QuickBooks or Xero sync cover the bulk of daily work.
Power ($209/tech/mo) adds custom reporting and 12-month audit logs. If you produce regular client reports or need a year of audit history for compliance, the step up from Growth is easy to justify. Unlimited support addresses also help if you run white-label support for several client brands.
The custom top tier is for MSPs that need more than Power offers. Since pricing is quote-only, get the number in writing during the trial.
If none of these fit, our roundup of Atera alternatives and the head-to-head Atera vs NinjaOne and Syncro vs Atera comparisons are the next places to look.
The 30-day free trial
Every Atera plan, on both price lists, comes with a 30-day free trial and no credit card required. Agent deployment is fast, and Atera says agents take 1.2 seconds to go online.
Run the trial against a slice of your real client environments rather than a sandbox. The per-technician model means your costs are predictable from day one, so the trial is about checking the feature set against your stack and confirming which tier you need.
Where Rallied fits next to Atera
Atera covers the monitoring, patching and remote access layer. The work it leaves with your techs is the queue of password resets, account unlocks, onboarding and offboarding tickets that land in your PSA every day.
Rallied is an AI agent that closes those tickets in your PSA. It runs the fix in Microsoft 365 and your RMM, then writes the notes and time entry back to the ticket. Its published integrations are ConnectWise, HaloPSA, Autotask, Microsoft 365, RMMs including NinjaOne, and IT Glue or Hudu for documentation. Atera is not named on that list, so if your tickets live in Atera's own helpdesk, ask before you plan around it.
Rallied is $300/month with 2,000 credits included. A charged ticket averages about 2.7 credits in Rallied's production data, which covers roughly 700 tickets in a typical month, though that is a typical figure and not a guarantee. You are not charged for a ticket Rallied couldn't finish or wasn't allowed to act on, and setting up integrations, workflows and policies costs nothing.
See how Rallied works or run the MSP ROI calculator to see what your automatable ticket volume looks like. For the wider picture, read Best MSP Software in 2026.
Frequently Asked Questions
Does Atera charge per device or per technician?
Atera charges per technician, not per device, and each technician can support unlimited customers and endpoints. MSP plans start at $129/month per technician on annual billing, and IT department plans start at $149. Anyone who needs console access needs a technician license, whatever their role.
Does Atera have separate pricing for MSPs?
Yes. The MSP plans are Pro at $129, Growth at $159 and Power at $209 per technician per month on annual billing, or $139, $189 and $249 billed monthly, plus a custom-priced top tier. The IT department plans (Professional, Expert, Master, Enterprise) are a separate price list at $149 to $219 per technician.
How much does Atera AI Copilot cost?
AI Copilot is included in every Atera plan at no extra cost as of June 1, 2026. It used to be a $95/month per technician add-on. Copilot helps techs summarize tickets, generate scripts and draft knowledge base articles, but a technician still runs the fix.
What's the main difference between Atera Pro and Growth for MSPs?
Pro supports Windows only and caps Splashtop at 2 concurrent sessions. Growth adds Mac and Linux support, unlimited Splashtop, AnyDesk, 11 preset reports, 6 months of audit logs and QuickBooks Online or Xero integration for $30 more per technician per month on annual billing. Most MSPs with mixed fleets end up on Growth.
What's the main difference between Atera Professional and Expert?
On the IT department plans, Expert adds unlimited Splashtop sessions (Professional caps at 2), AnyDesk remote access, 11 preset reports, ticket auto-tagging and 6 months of audit logs instead of 1 month. It costs $40 more per technician per month on annual billing.
Does Atera offer a free trial?
Yes. Every Atera plan comes with a 30-day free trial and no credit card required. Running it against a slice of your real client environments tells you more than sandbox testing.
Is Atera's Robin AI agent included in the plans?
Robin does not appear on any of Atera's published plan cards for MSPs or IT departments, and Atera routes it through a demo request. Budget for it separately and ask Atera for pricing.
When does it make sense to add an AI ticketing tool alongside Atera?
If a large share of your tickets are password resets, account unlocks, onboarding or offboarding, an AI agent that works the ticket in your PSA can close them without a tech. Rallied runs those fixes in Microsoft 365 and your RMM and writes notes and time entries back to ConnectWise, HaloPSA or Autotask, for $300/month with 2,000 credits included. Atera is not on Rallied's published integration list, so check fit first if your tickets live in Atera's helpdesk.