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Datto RMM pricing in 2026: what MSPs actually pay

Amaresh Ray

Co-founder of Rallied. Previously built IT automation at Atlassian and for teams at Indeed and National Geographic.

Expert Verified Last updated

Datto RMM pricing in 2026: what MSPs actually pay

Datto RMM pricing is quote-only: Datto publishes no rate card and asks you to request pricing. Partner Invenio IT lists it from $2.99 per endpoint per month, and MSPs on Reddit report paying $2.00 to $2.50 per endpoint depending on contract term. Since December 2025 invoices, you commit to a minimum endpoint count and pay for usage above it.

Whether that number works for your MSP depends on how many endpoints you commit to, which extra licenses you need, and what the alternatives cost at your endpoint-to-technician ratio. The sections below cover each one with the figures that are actually on record.

Datto RMM landing page

What is Datto RMM?

Datto RMM is a cloud-based remote monitoring and management platform for MSPs and internal IT teams. You install a lightweight agent on each endpoint, and it reports to the Datto cloud, where you monitor devices, deploy patches, run scripts and open remote sessions from one web console.

There is no hardware to maintain. Datto states 99.99% availability and offers 24/7/365 support. Kaseya acquired Datto in 2022, so Datto RMM now sits under the same owner as Autotask PSA, Datto backup and Kaseya VSA. Datto RMM and VSA are still separate products with different histories, and neither is a rebrand of the other.

The feature Datto leans on most is its native Microsoft 365 module, which lets you onboard, offboard and quarantine M365 users and reset passwords without leaving the RMM. Datto RMM integrates with Autotask PSA, ConnectWise Manage, IT Glue, Datto Continuity and Datto Networking, and with other tools through its REST API. For the full product walkthrough, see the complete Datto RMM guide for MSPs.

How Datto RMM pricing works in 2026

Quote-only, with a partner list price

Datto's RMM pricing page is a request form. TrustRadius lists no Datto RMM pricing plans, and Software Advice lists it as "custom quote." The $2.99 figure comes from Invenio IT, a Datto partner, which advertises Datto RMM "as low as $2.99 per endpoint." Your actual rate depends on endpoint count, contract term and which licenses you add on top of the base RMM license.

Committed Minimum Quantity billing since December 2025

Datto moved Datto RMM off high-watermark billing starting with December 2025 invoices, according to ET Ducky's Datto RMM pricing breakdown. Under high-watermark billing you paid for your peak device count in a period, even after removing devices.

Every Datto RMM account now has a Committed Minimum Quantity (CMQ) of licenses, set when you sign up, per Datto's own Licenses help page. When you add devices above the CMQ, Datto RMM adds licenses automatically, and admins get reminders to review that variable usage before month-end billing.

This helps MSPs whose fleets swing with client onboarding and offboarding, because a client retiring a batch of laptops no longer leaves you paying for last month's peak. The flip side is that the CMQ is a floor you pay every month, so commit to the endpoint count you are confident of and let growth bill as variable usage.

What counts as a billable endpoint

Datto's help docs list what consumes a Datto RMM license:

  • Servers, desktops and laptops with the Datto RMM agent installed
  • Managed network devices, printers and ESXi hosts

Devices added but not yet approved do not consume a license. Datto Networking and Datto Continuity devices do not count toward your device limit either, which matters if you resell Datto backup or Wi-Fi. Printers and switches do count, so audit what you plan to manage before you set a CMQ.

What MSPs report paying for Datto RMM on Reddit

The r/msp thread asking for ballpark Datto RMM and Autotask pricing is one of the few places MSPs post real numbers. The figures shared there:

  • $2.50 per endpoint for RMM
  • £1.50 per agent per month, from a UK partner
  • About $2.00 to $2.50 per endpoint depending on contract term, from an MSP with 6,300 endpoints

Treat these as ranges rather than quotes. The posts are self-reported, they don't say whether add-on licenses are included, and some may predate the move to CMQ billing. What they do show is that the $2.99 partner list price is a ceiling for most MSPs, and that contract length moves the rate. If you are pricing Autotask alongside the RMM, the Autotask pricing breakdown covers the PSA side.

Datto RMM cost at 10 to 1,000 endpoints

The table below uses two rates on record: Invenio IT's $2.99 list price for the smallest fleet and the $2.50 figure MSPs report on Reddit for larger ones. It is arithmetic on those two numbers, not a Datto rate card.

Endpoints Rate per endpoint Monthly cost
10 $2.99 $29.90
250 $2.50 $625
500 $2.50 $1,250
1,000 $2.50 $2,500

At larger fleets the reported rate drops further: the 6,300-endpoint MSP on Reddit reported $2.00 to $2.50. Add Ransomware Detection or Advanced Software Management licenses on top if you need them (next section).

RMM pricing comparison across endpoint tiers

What Datto RMM pricing includes and what's licensed separately

Included in the base license

  • Monitoring and alerting for all managed endpoints
  • Automated patch management for Windows, Mac and Linux
  • Web Remote access (HTML5-based, no client installation)
  • Network topology maps with device discovery
  • Configurable dashboards with on-demand or scheduled reports
  • The Microsoft 365 management module
  • Scripts, policies and webhooks for automation
  • 24/7/365 phone and chat support

Licensed separately

Datto markets Datto RMM as an all-inclusive model without per-module charges, per ET Ducky's breakdown. Datto's Licenses help page shows the exceptions you should ask about in a quote:

  • Ransomware Detection has its own license card and its own CMQ. Licenses in use are counted as devices with an active Ransomware monitor.
  • Advanced Software Management, which expands the list of applications Datto RMM can manage and patch, also has its own CMQ. If third-party patching matters to you, read the Datto RMM patch management guide before signing.
  • Datto BCDR (SIRIS, ALTO and the other backup products) is purchased separately from RMM.
  • Kaseya 365 Endpoint licenses show up on your Datto RMM card. If you hold both Kaseya 365 Endpoint and Datto RMM licenses, the Kaseya 365 licenses are consumed first.

Ask for a line-by-line mapping of features to licenses, plus any onboarding or professional services fees, before you sign.

Datto RMM pricing vs NinjaOne, ConnectWise RMM, Atera and SuperOps

Price only matters in context, and the biggest variable is whether a vendor bills per endpoint or per technician.

Datto RMM vs NinjaOne

NinjaOne bills per device like Datto, with pricing ranges of $1.50 to $3.75 per device per month depending on volume. Small deployments of 50 or fewer endpoints sit around $3.75 per device, and large deployments of 10,000+ endpoints around $1.50. NinjaOne now positions itself as a unified IT operations platform covering endpoint management, patching, backup and remote access.

NinjaOne includes onboarding, training and support at no extra cost, offers a free trial and charges no implementation fees. For smaller MSPs, NinjaOne might be cheaper. For larger deployments already running Autotask, Datto's Kaseya integrations could justify any price difference. The NinjaOne pricing guide and the NinjaOne vs Datto RMM comparison go deeper.

NinjaOne landing page

Datto RMM vs ConnectWise RMM

ConnectWise RMM is sold as one RMM package with optional add-ons for extra support, visibility and service capacity, and it includes remote access through ScreenConnect. ConnectWise doesn't publish a per-endpoint price on that page, so you are comparing two quotes. ConnectWise also sells Automate (formerly LabTech), the older platform covered in the ConnectWise Automate guide. For a ConnectWise PSA shop the bundled ScreenConnect access can tip the math, and for an Autotask shop Datto's native integration usually does.

Datto RMM vs Atera

Atera bills per technician instead of per endpoint. That model saves money when each tech manages a lot of endpoints. The MSP plans on its pricing page are:

Plan Price (Annual) Key Features
Pro $129/tech/month 2 Splashtop sessions, patch management, contracts and invoicing
Growth $159/tech/month Mac and Linux, unlimited Splashtop, AnyDesk, 15GB transfer
Power $209/tech/month Custom reports, 50GB transfer
Superpower Custom SSO, unlimited reports, 7-year audit retention

For an MSP with 5 technicians managing 1,000 endpoints, Atera Growth costs $795 a month ($159 × 5) on annual billing. Datto at the Reddit-reported $2.50 per endpoint would cost $2,500 a month. Atera combines RMM and PSA, which suits smaller operations, while Datto gives larger MSPs more granular RMM control. Work out your own ratio with the endpoint-to-technician ratio guide, and see the Atera pricing breakdown and Atera vs Datto RMM comparison for detail.

Atera landing page

Datto RMM vs SuperOps

SuperOps now bills per endpoint, like Datto, with unlimited technicians at no extra charge. It doesn't publish rates either: every plan is quoted, and each has a minimum of 150 endpoints. The SuperOps pricing guide covers the plans.

Competitor pricing summary

RMM Tool Pricing Model Starting Price Best For
Datto RMM Per endpoint, CMQ plus usage $2.99/endpoint (partner list) Autotask and Kaseya shops
NinjaOne Per device $1.50-$3.75/device MSPs wanting onboarding included
Atera Per technician $129/tech/month High endpoint-to-tech ratios
ConnectWise RMM Package plus add-ons Quote ConnectWise PSA and ScreenConnect shops
SuperOps Per endpoint, unlimited technicians Quote (150-endpoint minimum) Budget-conscious MSPs

Hidden costs in Datto RMM pricing

The per-endpoint rate is the headline number. These are the costs that sit around it.

Onboarding and setup

Basic deployment is straightforward, but getting value from the platform takes configuration time: policies, scripts, dashboards and alert thresholds. Datto provides an in-product digital adoption tool and a certification program, and both take technician hours to complete. If a partner offers professional services for a complex rollout, get that quoted as its own line.

Training and internal ownership

The platform's depth means someone on your team ends up owning it. One Capterra reviewer put it this way: "There is so much customisation available that you really need a dedicated internal team to manage it." Budget for that person's time, because it is a real cost even though it never appears on a Datto invoice. Common pain points are collected in Datto RMM problems MSPs run into.

Contract terms and CMQ

MSPs on Reddit report that contract term changes the per-endpoint rate, so a longer commitment buys a lower price. Before signing, get these in writing:

  • The CMQ you are committing to and the rate for usage above it
  • Auto-renewal terms and cancellation notice
  • Any cap on price increases at renewal
  • Data export terms if you leave

Hidden costs that increase first-year total cost of ownership

What users say about Datto RMM pricing

Datto RMM scores 8.3 out of 10 from 60 reviews on TrustRadius and 4.3 out of 5 from 43 reviews on Software Advice. The pricing comments split two ways.

The positive reviews tie the price to time saved on patching, remote access and M365 work. The negative ones tie it to the effort of running the platform and to onboarding and support; the last quote comes from a 1-out-of-10 TrustRadius review dated July 2024. If you will use the depth, the price holds up. If you won't, you are paying for configuration you never do.

Is Datto RMM worth the price?

Datto RMM fits well if

  • You manage enough endpoints to negotiate toward the $2.00 to $2.50 range MSPs report.
  • You are an Autotask shop or already use Datto backup, so the native integrations save setup time.
  • Security review matters to you: Datto says it is the only channel vendor whose RMM is evaluated under BSIMM, where it ranked in the top 20% of firms on their first assessment.
  • You want M365 user onboarding and offboarding inside the RMM.

Datto RMM may not fit if

  • You are a small MSP with simple monitoring needs.
  • Each of your techs manages a lot of endpoints, which makes per-technician pricing like Atera's cheaper.
  • You want published, self-serve pricing without a sales call.
  • Nobody on your team has time to own the configuration.

Calculating ROI

For an MSP with 250 endpoints at $2.50, Datto RMM costs $625 a month or $7,500 a year. Depending on your loaded hourly cost, break-even is roughly 150 to 200 hours of technician time saved a year. If Datto saves each of your 3 technicians 1 hour a week through automated patching, Web Remote and M365 management, it pays for itself.

ROI breakdown showing efficiency gains needed for profitable Datto RMM investment

Datto RMM and the L1 tickets it doesn't close

An RMM watches endpoints and runs scripts, but a password reset or a mailbox permission change still lands in the PSA as a ticket that waits for a tech. If L1 volume is what's eating your margin, a cheaper RMM won't change that, as covered in why L1 tickets are killing your MSP.

Rallied is an AI agent that closes those tickets in your PSA. It runs the fix in Microsoft 365 and your RMM, then writes the notes and time entry back to the ticket in ConnectWise, HaloPSA or Autotask. Rallied's Datto RMM integration connects it to the RMM side, so password resets, account unlocks, mailbox permissions and group membership changes get done without a tech picking them up, and nobody on your team becomes a person whose job is the tool.

Rallied costs $300 a month, billed monthly, with 2,000 credits included. A ticket that checks a user or resets a password is a standard ticket at 3 credits, and in Rallied's production data a charged ticket averages about 2.7 credits, so 2,000 credits covers roughly 700 tickets in a typical month. A ticket the agent couldn't finish or wasn't allowed to act on isn't charged, and neither is setup.

Calculate your ROI to see how much L1 automation could save your MSP, or request a demo to see it in action.

Getting a Datto RMM quote you can compare

Get quotes from at least three vendors and put them on the same basis before you compare. For Datto RMM, ask for:

  1. The per-endpoint rate at your CMQ, and the rate for usage above it
  2. Whether Ransomware Detection and Advanced Software Management are included or priced separately
  3. Whether a Kaseya 365 Endpoint bundle comes out cheaper than standalone Datto RMM
  4. The rate difference between contract terms, and the renewal cap

Then add onboarding time and the internal hours someone will spend owning the platform. If Datto still doesn't fit, the Datto RMM alternatives guide lists the main options, and Best MSP Software in 2026 covers the wider stack.

Frequently Asked Questions

How much does Datto RMM pricing start at for small MSPs?

Datto doesn't publish a rate, but partner Invenio IT lists Datto RMM from $2.99 per endpoint per month. Your minimum is the Committed Minimum Quantity (CMQ) of licenses you agree to at signup, so a 10-endpoint commitment at $2.99 would be $29.90 a month. Contract term and any extra licenses change the final figure.

Is Datto RMM pricing transparent compared to competitors?

No. Datto's pricing page is a request form, TrustRadius lists no Datto RMM pricing plans, and Software Advice lists it as custom quote. Atera is more open, publishing per-technician MSP plans from $129 per technician per month on annual billing. SuperOps, like Datto, now quotes per endpoint.

What factors affect Datto RMM pricing the most?

Three things: the endpoint count you commit to as your CMQ, the contract term, and whether you add separately licensed modules. Datto's help docs show Ransomware Detection and Advanced Software Management with their own license counts. MSPs on Reddit report rates of $2.00 to $2.50 per endpoint varying with contract term.

How does Datto RMM pricing compare to per-technician models?

Datto's per-endpoint model favors MSPs with lower endpoint-to-technician ratios. With 5 technicians managing 500 endpoints, Datto at $2.50 per endpoint costs $1,250 a month, while Atera's Growth plan at $159 per technician costs $795 a month for the same team. Calculate your ratio before choosing.

Are there hidden costs in Datto RMM pricing?

The main ones are separately licensed modules such as Ransomware Detection and Advanced Software Management, Datto BCDR backup (purchased separately), onboarding time, and the internal hours someone spends owning the platform. Usage above your CMQ is billed automatically as variable usage. Ask for a feature-to-license mapping and renewal terms in writing before signing.

Can you negotiate Datto RMM pricing?

Yes. Every Datto RMM price is a quote, and MSPs on Reddit report that contract term moves the per-endpoint rate, with one 6,300-endpoint MSP paying $2.00 to $2.50. It is also worth asking whether Kaseya 365 Endpoint licenses, which Datto RMM consumes first when you hold both, come out cheaper than standalone RMM licenses.

How much does a Datto appliance cost?

Datto backup appliances such as SIRIS and ALTO are part of Datto BCDR, which is purchased and quoted separately from Datto RMM, and Datto does not publish appliance prices. Datto Continuity devices don't consume Datto RMM licenses, so adding backup appliances won't raise your RMM bill. Request a BCDR quote alongside your RMM quote if you need both.

See Rallied in Action

Rallied resolves L1 tickets end-to-end. Password resets, account unlocks, onboarding — handled in minutes, not hours.