Sophos MDR pricing: what MSPs actually pay in 2026
TL;DR
Sophos MDR costs roughly $144/user/year for Essentials and $215–$230/endpoint/year for MDR Complete, billed annually. There's no public pricing page - all quotes are customized through sales or resellers. For a 50-endpoint MSP client, you're looking at approximately $10,800/year for MDR Complete. The service covers 24/7 monitoring, AI-accelerated detection, and full incident response with no hourly caps. Compared to competitors, Sophos is priced below CrowdStrike and SentinelOne but above Huntress. If you're an MSP with existing Sophos endpoint deployments, the bundle pricing makes MDR Complete genuinely competitive.
What is Sophos MDR?
Sophos MDR is a fully managed threat detection and response service that pairs agentic AI with human security analysts. The service operates across nine regional SOCs and positions itself as the world's largest "Agentic SOC" - 52% of cases are resolved end-to-end by AI in an average of 89 seconds, with Sophos analysts supervising and owning every outcome.
What makes it stand out in the MDR market is vendor-agnostic architecture. Sophos MDR integrates with 350+ third-party security tools, so it doesn't require a rip-and-replace of your existing stack. If your clients run a mix of CrowdStrike, Microsoft Defender, and Sophos endpoints, MDR can still cover all of it.
The service has 39,000+ organizations using it and holds a 4.8/5 on Gartner Peer Insights from 290 reviews - the highest review count of any MDR vendor as of March 2026 - and was named #1 on the G2 Spring 2026 MDR Grid, ahead of CrowdStrike, SentinelOne, and Arctic Wolf.
The two tiers: Essentials vs. Complete
Sophos MDR comes in two service levels. Here's exactly what each includes and what you can expect to pay.
| Feature | MDR Essentials | MDR Complete |
|---|---|---|
| Typical price | ~$144.24/user/year (1-9 users) | ~$215–$230/endpoint/year |
| Partner pricing | ~$137.03/user/year | ~$205.60/endpoint (500+) |
| 24/7 monitoring & triage | ✓ | ✓ |
| AI-accelerated analysis | ✓ | ✓ |
| Basic incident response | ✓ | ✓ |
| Breach response included | ✓ | ✓ |
| Full incident response (no caps) | - | ✓ |
| Root cause analysis | - | ✓ |
| Dedicated IR lead | - | ✓ |
| Proactive threat hunting | - | ✓ |
| Breach protection warranty | - | ✓ |
Pricing sources: EnterpriseAV (March 2026) for Essentials; Genesis Technologies and Reddit r/msp for Complete.
MDR Essentials is the entry tier - solid for clients who want 24/7 eyes on their environment without the full incident response commitment. The gap worth noting: "basic incident response" means limited scope. If a confirmed breach happens, Sophos will respond, but root cause analysis, dedicated IR lead time, and the full containment/remediation effort are Complete features.
MDR Complete is what most MSPs actually sell. The unlimited incident response - no hourly caps, no extra fees - is the line item that changes the ROI calculation for clients who've had a breach. Combined with proactive threat hunting and the breach protection warranty, it's the tier that lets you go to a client and say "if something gets through, Sophos has the accountability."
What you actually pay: worked examples
The pricing opacity frustrates MSPs, so let's put real numbers to real scenarios. These are based on reseller-reported figures, not Sophos marketing claims.
| Scenario | Endpoints | MDR Complete (est.) | Annual cost |
|---|---|---|---|
| Small client | 25 | ~$215/endpoint | ~$5,375/yr |
| Mid-size client | 50 | ~$215/endpoint | ~$10,750/yr |
| Larger client | 200 | ~$215.70/endpoint | ~$43,140/yr |
| High-volume (500+) | 500 | ~$205.60/endpoint | ~$102,800/yr |
A few caveats worth calling out: these are list-price estimates from third-party resellers. Your actual quote from Sophos will depend on your partner tier, the commitment term (1 vs. 3 years typically moves the per-endpoint cost), region, and whether you're bundling with Sophos Intercept X (endpoint protection). The bundle pricing often makes the MDR line item look better than the standalone numbers suggest.
The Canadian MSP who posted about a ~$226.64 CAD/endpoint quote on r/msp noted it was for the full Intercept X + MDR Complete bundle - which puts the USD equivalent around $165–$170/endpoint, actually below the list prices from US resellers. Worth asking for the bundle quote before you benchmark just the MDR line.
How Sophos MDR pricing compares to competitors
The MDR market has a wide pricing spread. Here's where Sophos sits.
| Provider | Typical cost/endpoint/year | Notes |
|---|---|---|
| Huntress | ~$100–$120 | Lower entry; lighter feature set |
| Sophos MDR Complete | ~$215–$230 | 350+ integrations; full IR included |
| CrowdStrike | ~$250–$350 | Enterprise-first; heavier platform |
| SentinelOne | ~$280–$400 | Strong XDR; more expensive threat hunting |
| Arctic Wolf | ~$300–$500+ | $20k+ minimum; concierge model |
Sophos lands in the middle of the pack price-wise, but the fair comparison is feature-adjusted. At $215/endpoint, you get 100% MITRE ATT&CK detection coverage, vendor-agnostic 350+ integrations, unlimited IR, and deep Microsoft Defender integration that most MSP shops need. CrowdStrike and SentinelOne charge more for comparable coverage - and both require more platform commitment.
The honest Huntress comparison: Huntress at $100–$120/endpoint is roughly half the price and genuinely good for SMB MSPs who need solid MDR without the enterprise feature surface. If your clients aren't in regulated industries, don't have complex multi-vendor stacks, and you're price-sensitive on margins, Huntress is the cleaner answer. If your clients need the full threat hunting + IR coverage, or you're already deep in the Sophos ecosystem, the Complete tier ROI is easier to justify - particularly if the 97.5% reduction in cyber insurance claims for MDR-protected organizations vs. endpoint-only holds in your client mix.
What MSPs on Reddit actually say about the price
The r/msp community has had the Sophos pricing conversation a few times. The pattern is consistent.
The main thread worth reading: MDR: Huntress vs. Sophos (40+ comments). The representative take:
"We use Sophos because it also has web control, encryption management, and other features. But I think Huntress is a much lighter product."
That framing captures the trade-off accurately. Sophos wins the feature comparison; Huntress wins the simplicity and margin comparison. Neither is wrong - it depends on your client base.
On the pricing shock front, the r/msp thread titled "very high quote" is instructive. The MSP got a quote with no context, was surprised by the per-endpoint number, and the community helped them benchmark it. The conclusion: competitive in context, but the lack of published pricing means you're negotiating blind on the first call.
There were also pricing hike rumors circulating in 2025 - unconfirmed officially, with mixed community reaction. Some MSPs reported their renewals came in higher; others saw no change. Worth locking in a multi-year term if you're deploying at scale.
The G2 reviews land similarly - 4.7/5 from 506 verified reviews, with pricing coming up in both the positive and critical buckets:
"Good value for the money compared to other MDR providers. The bundling of Intercept X + MDR under one vendor is attractive for MSPs."
"Custom quotes can be confusing; pricing varies widely by volume and region. Would prefer transparency like per-unit pricing published upfront."
Both are true simultaneously. The opaque pricing model is a real friction point for MSPs building quotes - but once you have a relationship with a Sophos distributor, the margins tend to work.
The opaque pricing problem
Here's the honest version: Sophos's decision to keep pricing sales-quoted isn't unusual in the enterprise MDR market, but it creates a specific problem for MSPs. You can't build a quick line item in a proposal without first calling a rep, getting a quote, waiting, then potentially watching it change before renewal.
The practical fix most MSPs use: build a relationship with a Sophos distribution partner. EnterpriseAV and Genesis Technologies both show approximate per-unit pricing online, which gives you a ballpark for proposals before the formal quote comes through.
If you're evaluating MDR for the first time and don't have a distributor relationship, request a custom quote directly from Sophos. The sales team is generally responsive and will work through partner pricing if you're clear about your stack and volume expectations.
Try Rallied
One thing the Sophos MDR pricing conversation rarely surfaces: detecting a threat is half the work. The other half is the ticket queue it generates.
When Sophos MDR locks a compromised account, the user opens a ticket: "I can't log in." When an endpoint gets isolated during an incident, the user opens a ticket: "My computer stopped working." MFA re-enrollment after credential exposure, password resets following a security incident, access revocations during offboarding for a compromised account - these all land in your PSA as L1 and L2 work that someone has to handle.
That operational loop - MDR detects the threat, your team manually processes the cleanup tickets - is where the hidden cost of MDR sits. The 89-second response time Sophos leads with doesn't include the 20-minute technician session per ticket that follows it.
Rallied is an AI technician built for MSPs that handles exactly this layer. It connects to your PSA (ConnectWise, Autotask, HaloPSA, SuperOps), RMM, and Microsoft 365, and resolves L1 and L2 tickets autonomously - including the ticket types that MDR incidents generate. Password resets with MFA verification, account unlocks, MFA re-enrollment, offboarding workflows.
"We have several fully automated workflows deployed that are taking in dozens of tickets each day." - a CTO at Cyber Solutions (part of Lyra), G2 review
Rallied is $300/month for 2,000 credits - roughly 700 tickets in a typical month - with a 1/3/8 credit tier structure. Tickets it couldn't resolve aren't charged. Deployment is same-week, no implementation project. The MDR vs. EDR overview on the Rallied blog covers how the two layers fit together operationally.
Sophos watches for the breach. Rallied handles the ticket that follows.
For the wider picture, read Best MSP Software in 2026.
Frequently Asked Questions
How much does Sophos MDR cost?
Sophos MDR doesn't publish a public price list. Based on reseller data and MSP community feedback, MDR Essentials runs approximately $144.24/user/year for small deployments, while MDR Complete ranges from $215–$230/endpoint/year. All quotes are customized based on endpoint count, term length, and region.
What's the difference between Sophos MDR Essentials and MDR Complete?
MDR Essentials includes 24/7 monitoring, AI alert triage, and basic incident response. MDR Complete adds full-scale incident response with no caps or hourly fees, root cause analysis, a dedicated incident response lead, proactive threat hunting, and a breach protection warranty. For most MSPs handling regulated industries, Complete is the tier that makes the ROI case.
Does Sophos MDR have a free trial?
Sophos doesn't offer a self-serve free trial for MDR. You can request a demo or custom quote through the Sophos pricing page. Some partners offer evaluation programs - worth asking your Sophos distributor directly.
How does Sophos MDR pricing compare to Huntress?
Huntress runs approximately $100–$120/endpoint/year, making it roughly half the cost of Sophos MDR Complete. Huntress wins on price and simplicity; Sophos wins on feature depth, Microsoft integration, and vendor-agnostic coverage across 350+ tools. MSPs already running Sophos Intercept X often find the bundle pricing makes Complete more competitive than the per-tier comparison suggests.
What is not included in Sophos MDR pricing?
Sophos MDR includes infrastructure, management, and incident response with no hourly caps. What you pay separately: the underlying endpoint protection (Intercept X) if you don't already have it. Pricing varies by region, term, and volume - a 1-year vs. 3-year commitment can meaningfully change the per-endpoint cost. Always ask for a bundled quote if you're deploying both Intercept X and MDR.